Are you trading company or manufacturer ?

We are factory, all machines are made by ourselves and we can provide customize service according to your requirement.

Where is your factory location? How can I visit there?

Our factory is located in Shenzhen, China. You could visit us by air. It’s only 25 minutes from our factory to Shenzhen International Airport. We could arrange a car to pick you up there.

How long is your delivery time?

Generally it is 3-5 days if the goods are in stock. or it is 15-45 days if the goods are not in stock, based on both quantity and your requirements. We will deliver it on time as the date we agreed both side.

How can I install my machine when it arrives?

We will provide installation videos and tutorials, or we could also arrange a video call ASAS the machine is ready in your site to teaching you how to run the machines. And if you need, we could also send our engineer to your side to help you test and train your technicians.

What if the machine fails during use?

Our products will be carefully inspected and ensured before delivery, and we will provide the correct instructions and videos for use of the products; in addition, our products support lifetime warranty service, if there are any questions during the use of the product, please consult our personnel.

What’s the guarantee if we purchase from you?

All the machines ordered from us will provide one year guarantee from the delivery date. If there is any main parts be broken within the warranty and isn’t caused by improperly operation then we would offer the new parts for free.

What payment do you accept?

We generally use T/T or L/C at sight, and we can negotiate the payment method.

Pre-sale services:

1. Providing professional technical support.

2. Send the product catalog and operation video.

3. If you have any question PLS contact us online or send us email, we promise we will give you a reply at the first time!

4. Personal call or factory visit are warmly welcome.

Sale of services:

1. We promise honest and fair, it's our pleasure to serve you as your purchasing consultant.

2. We guarantee punctuality, quality and quantities strictly implement the terms of contract.

3. We focus on providing you One-step solution for your requirements

After-sales service:

1. Where to buy our products for 1 years warranty and life long maintenance.

2. 24-hours telephone service.

3. A large stock of components and parts, easily-worn parts.

4. Engineer can service door to door.